This is an advanced communication workshop that equips individuals with the necessary tools to handle high stake, high emotion conversations. Whether they need to understand the key strategies to diffuse and influence tense or uncomfortable communication or find mutual purpose and critical resolve then they need the skills to have a crucial conversation.
This campus is home to the University's central administration, many of its undergraduate and postgraduate programs, TAFE courses and short courses. It is also the site of many of Swinburne's research and training centres. The campus is located seven kilometres east of the city of Melbourne , and is easily accessible by train and tram. It is situated within walking distance of restaurants, cafes and shops. Students enjoy an extensive library, bookshop, cafeterias and sports centre. Some of the major on-campus developments over the years have been a covered Atrium next to the library, the building of combined office/retail/residential complex Swinburne Place , significant investment in the latest learning and teaching technology and refurbishment of the multi-storey EN and BA buildings.