Skills covered: 5 core units: implement workplace information system; manage people performance; monitor and manage small business operations; develop and nurture relationships with clients, other professionals and third party referrers; apply principles of professional practice to work in the financial services industry; plus 7 elective units.
This qualification is designed to flexibly reflect the job roles with team and business result responsibilities in banking or other deposit taking institutions' customer contact centres or retail financial services environments.
Contact TAFE SA Business Services for enrolment information.
This course is available at the Adelaide City campus.