This Office Skills course enables participants to gain practical knowledge of working in a modern office environment.
Topics covered in this office skills course include:
- telephone skills;
- handling challenging customers;
- document presentation;
- report writing;
- mail and file management;
- purchase orders,
- delivery dockets,
- invoices and credit notes;
- statements,
- cheques,
- receipts and correcting irregularities within documents; and
- petty cash.
Students should download the application form from NMIT's website, complete and email or post the form to NMIT.
The Northern Melbourne Institute of TAFE (NMIT) offers a range of innovative, practical Vocational Education Training and Higher Education programmes.
The NMIT courses are designed and developed with industry participation to give the student the best employment outcome. Based across the northern region of Melbourne, NMIT has six metropolitan campuses, Preston, Collingwood, Epping, Fairfield, Greensborough and Heidelberg and a rural campus in Ararat.